Program Cancellation Policy
Student safety is of critical importance. Rutgers University and the Center for Global Education reserve the right to cancel any Rutgers study abroad program or sponsored program in a location that is considered unsafe by the University or for which the U.S. Department of State has issued a Travel Warning. The the Center for Global EducationCenter for Global Education regularly reviews information provided by the U.S. Department of State and monitors other sources, such as announcements from the Overseas Security Advisory Council (OSAC), for information about the countries where Rutgers students are or will be studying.
Should a program cancellation become necessary for safety reasons, an emergency, an act of God or for reasons beyond Rutgers’ control prior to student departure, every effort will be made to refund recoverable costs to participants. The time of program cancellation will determine the actual recoverable costs. The closer the program is to the start date, the less recoverable costs will be available.
Should a program cancellation become necessary for safety reasons, an emergency, an act of God or for reasons beyond Rutgers’ control, after students have arrived overseas, our refund policy is that every effort will be made to refund recoverable costs to the participants. Additionally, the Center for Global Education will make every effort to help students complete the academic work from the program and, depending on the circumstances, possibly earn the intended academic credit from the program. Whether or not this is possible depends largely on the particular program, the circumstances of the academic work of the program, and the length of time remaining in the program after the official cancellation date.
Should a program cancellation become necessary for reasons other than safety, including under-enrollment, the Center for Global Education will make every effort to refund recoverable program costs to the participants. Unrecoverable program expenses (e.g., airline deposits, excursion expenses, housing fees or reservation deposits) cannot be refunded.
Because full refunds are often not possible, students may wish to consider purchasing trip cancellation insurance that can be obtained through many travel agents or insurance companies. Policies vary on what triggers trip cancellation, so students should check with travel insurance providers for more details.
The Office of Financial Aid will review program cancellations on a case-by-case basis for students who are receiving financial aid.